Exchanges & Refunds

- Standard fees of 150 EGP are to be paid for exchange or refunds which includes the shipping process, packaging, cleaning, and restock fees.

- To be eligible for an exchange or return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.

- Sale items can only be exchanged in size/color within 3 days if stock is available. Sale items cannot be refunded.

- Exchanges & refunds take 5-7 business days. 

- You can submit this form a maximum of 3 days from receiving your order

Start your Exchange or Refund process Here