Exchanges & Refunds

Thank you for shopping with us!

  • Standard fees of 150 EGP are to be paid for exchange or refunds which includes the shipping process, packaging, cleaning, and restock fees.
  • To be eligible for an exchange or return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.
  • Sale items can only be exchanged in size/color within 3 days if stock is available. Sale items cannot be refunded.
  • Exchanges & refunds take 5-7 business days. 
  • You can submit this form a maximum of 3 days from receiving your order

    Start your Exchange or Refund process Here